IBM – IT Help Desk recruitment process at SR Engineering College, Warangal on 25th April 2011

Hi friends i got this mail from jkc...once go through this

Dear Associate,
IBM (IT Help desk - Technical Support Associate) Recruitment Process

Date: 25th April 2011
Reporting Time: 9:30 AM
Venue: SR Engineering College
Ananthasagar, Hasanparthy, Warangal
Job Role: IT Help desk - Technical Support Associate (100% voice programmes)
Provide Technical solutions to the external customers
Awareness of basic networking concepts and technologies
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Understanding of operating systems, Windows 2000/NT/XP, configuration options and Troubleshooting
Browser Support - Internet Explorer
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client - Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.

Job Location: Bangalore / Hyderabad. (Relocation allowance will be provided in case of relocation as per business demand)

Shift: Yes (Should be Flexible)

Eligibility: Any Graduate (10+2+3), Any Post Graduates, and Diploma Holders (10+3)
Hire Type: Regular

General Skills required:
Must have good communication skills
Must have knowledge on Computer Hardware and Networking concepts
Must be willing to work in Shifts

CTC: For Fresher - 2 to 2.5 Lakhs and for the candidates with experience up to 12 Months - 2.5 to 3 Lakhs.

Selection Process:

Step 1: Group Discussion (We have eliminated the test process for this hiring)
Step 2: F2F interview (We will check candidate’s communication skills in detail)
Step 3: Confirmation of short-lists and candidate documentation

**This role is not into BPO domain.
Note: This is not a JKC organized recruitment event. JKC is only assisting the hosting college in pooling the students.

Thanks & Regards
JKC Team